FAQ
About Products
Q1: What kind of product can you provide?
A: We provide phone holders, tablet stands, laptop stands, headphone holder, car mounts and other smart products,etc.
Q2: Do you accept ODM/OEM customization?
Yes, we support OEM & ODM, including logo, packaging, product custom.
Q3: What’s your MOQ for wholesale?
We have flexible MOQ for wholesale. Small order for trial & large order for bulk are both supported.
Q4: Can I get a sample to test?
Yes, we provide competitive wholesale price and extra discount for large quantity orders.
Q5: Can you offer a better discount for bulk order?
A: Yes, We can provide sample for test.
Q6: What is your payment terms?
A: 30% deposit advance,70% balance before shipping.
Shipping & Delivery
Q7: How about delivery time?
A: Sample order normally 3-7 days,Bulk order about 15-30 working days.
Q8: Which shipping terms can you provide?
We support EXW, FOB, CIF, DDP, DDU and other international shipping terms, by sea, air or express.
After-sales service
Q9: What after-sales service do you offer?
We offer after-sales support for quality problems. We will respond and solve within 24 hours.
Q10: Is there any warranty for the parts?
Yes, we offer official 6 months warranty against manufacturing defects.